If it hasn’t been activated, you will not be able to download anything from the App Store using a cellular 5G/4G connection, which may account for why your iPhone cannot connect to the App Store. Next, scroll down to the Cellular Data subheading and make sure that the App Store has been activated (so that the slider is green).
To begin with, check that you actually have Cellular Data switched on. If they aren’t, this may be why your iPhone cannot connect to the App Store. Related to connectivity issues is the question of whether your Cellular settings are configured to let you download from the App Store (with a 5G/4G cellular connection). Check your Cellular settings and mobile data
You can also try connecting to a different Wi-Fi router or network, if possible.Ĭheck out our guide on the most common Wi-Fi problems for a more in-depth look at how to deal with connection problems. If this is the case, you may need to try rebooting your Wi-Fi router, changing channels on your router, moving your router/iPhone into a better position, resetting your network settings, or contacting your ISP. If you can’t surf the web as normal, then it’s likely you’re having internet connectivity issues. Try loading a webpage or using Safari to see if you can connect to the internet as normal. If you’re not connected to your usual Wi-Fi network, you can reconnect by going to Settings > Wi-Fi and then tapping on the name of your Wi-Fi network.įinding either of these symbols is usually a good sign, but sometimes you may experience connectivity issues even when your iPhone displays the Wi-Fi or 5G/4G symbols. First, look for the Wi-Fi symbol in the top-right corner of your iPhone, or for the 5G/4G symbol (if you’re connected to a cellular network).
OK, we don’t want to be too patronizing, but make sure you check that your iPhone is actually connected to a Wi-Fi or cellular network. Maybe it’s finally time to dust off that copy of War and Peace? Check your internet connection On the other hand, if you see a red triangle next to App Store, then you’ll need to wait things out until Apple’s magical elves do their thing. It also means you should try one of the other possible solutions on this list. Conveniently, the App Store is at the very top of this list, so if you see a nice green circle next to its name, this means it’s operating as normal. It’s here Apple provides status updates on all of its services and servers. Simply head to Apple’s System Status website. Because if the App Store itself is down, then there’s no point in trying any of the other tips covered in this article. Check Apple’s System Status pageįirst things first, you should really check Apple’s System Status page if your iPhone won’t connect to the App Store. This should help you get your iPhone (or iPad) connected to the App Store again in no time. We run through all of them in this article, covering everything from checking Apple’s System Status page to logging in and out of your iPhone. Luckily, there are solutions to basically every instance of App Store connection problem. This means, if your iPhone cannot connect to the App Store (or iTunes), you’ve got a problem on your hands. Without its ecosystem of apps and games, your beloved smartphone can’t really do much beyond running native first-party apps (and there are only so many selfies we can take using the Camera app).
The Apple App Store is the iPhone’s bedrock.